100% Happiness Guarantee
Not satisfied? Contact us within 24 hours, and we'll gladly make it right — free of charge.
Guarantee Terms:
In the rare event you are not completely satisfied with our services, let us know within 24-hours and we will gladly return and make it right at no additional charge under the following terms:
Notification Period:
Clients must notify the company within 24 hours of the scheduled service if they are not fully satisfied with the cleaning.
Scope of Guarantee:
The guarantee covers issues directly related to the cleaning performed and includes missed spots or inconsistencies that do not meet the company's standards.
Remedy Process:
Upon receiving a valid complaint within the specified period, the company will arrange for a follow-up cleaning at no additional cost to address the concern.
Exclusions:
The guarantee does not cover issues caused by client misuse, damage after the service, or any requests made after the 24-hour window.
Communication:
Clients should contact the company's customer service viaWhatsapp or phone, providing details about the issue for a prompt resolution.
Limitations:
The company reserves the right to assess the complaint and determine the appropriate resolution. The guarantee is non-transferable and only applies to the original service recipient.